Participant experience of virtual courts: findings from the UK video hearings project

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  • Meredith Rossner, Professor of Criminology, Australian National University


A large number of court participants have engaged with various forms of virtual justice during the COVID-19 pandemic. This is likely to be a permanent shift in how justice operates. In what ways can this format limit or enhance user’s experience of their hearing? This study reports on a process evaluation of a virtual court running in the UK from 2018-2020. Findings from this study are used to reflect on principles of best practice in courts of the future.

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This content has been updated on 11 February 2021 at 10 h 35 min.