Commission launches new platform for alternative dispute resolution between consumers and online traders

On 9 January the European Commission will open its new online dispute resolution (ODR) platform as a first step to alternative dispute resolution (ADR) bodies. The platform will provide consumers and traders with a new easy and fast way to settle online disputes at the click of a mouse, without having to go to court.

Ce contenu a été mis à jour le 13 janvier 2016 à 13 h 55 min.